World Mediation Forum
Editorial Policy
Our commitment to independence, accuracy and transparency
World Mediation Forum is committed to providing independent, accurate and trustworthy rankings of mediation services across 10 countries. This editorial policy outlines the principles and standards that govern our content creation, research methodology and relationships with mediation providers.
1. Editorial Independence
Freedom from Commercial Influence
World Mediation Forum maintains complete editorial independence. Our rankings and reviews are based solely on our established methodology and are not influenced by commercial relationships, advertising arrangements or financial incentives from mediation providers.
No Pay-for-Placement
Mediation services cannot pay to be included in our rankings or to achieve higher positions. All rankings are determined through objective evaluation criteria as outlined in our methodology.
Transparent Affiliate Relationships
Links to mediation service websites use the “nofollow” attribute and do not influence search engine rankings. We do not receive commissions or referral fees from mediation providers featured in our rankings.
2. Research and Evaluation Standards
Rigorous Methodology
Our rankings are based on a comprehensive evaluation framework that includes:
- Mystery enquiry response times and quality
- Public review analysis from verified sources
- Professional accreditations and memberships
- Service range and specialisations
- Transparent pricing and fee structures
- Geographical coverage and accessibility
Verification Process
All information included in our rankings is verified through multiple sources, including official provider websites, regulatory bodies, professional associations and direct test enquiries. We update our research regularly to ensure accuracy.
Objective Criteria
Our evaluation criteria are objective, measurable and consistently applied across all mediation providers. Full details of our methodology are publicly available and transparent.
3. Accuracy and Corrections
Commitment to Accuracy
We strive for complete accuracy in all published content, including service descriptions, contact information and ranking positions. All content undergoes editorial review before publication.
Corrections Policy
If we identify errors in our published content, we will correct them promptly and transparently. Material errors will be acknowledged in the corrected content. Users and mediation providers can report inaccuracies through our contact form.
Regular Updates
Rankings and service information are reviewed and updated on a rolling basis to reflect changes in service quality, provider details and market conditions.
4. Conflicts of Interest
Disclosure Requirements
Our editorial team members must disclose any personal or financial relationships with mediation providers. Team members with conflicts of interest are excluded from evaluating those specific providers.
Financial Relationships
World Mediation Forum does not accept payment from mediation providers for inclusion in rankings, reviews or editorial content. Our business model is based on providing valuable information to users seeking mediation services.
5. Relationships with Mediation Providers
Fair Evaluation
All mediation providers are evaluated using the same criteria and methodology, regardless of their size, location or commercial relationships. We do not give preferential treatment to any provider.
Provider Communications
Mediation providers may contact us to report factual inaccuracies in their service information. All such requests are reviewed and verified independently. Providers cannot influence their ranking position through direct communication.
Complaints Process
Mediation providers who believe they have been unfairly evaluated may submit a formal complaint. All complaints are investigated thoroughly and responded to within 14 working days.
6. User Privacy and Data Protection
Privacy Commitment
We are committed to protecting user privacy and comply with all applicable data protection regulations, including GDPR. Our full privacy policy is available separately.
No Data Sharing
We do not share user data with mediation providers or third parties for marketing purposes. User interactions with our website remain confidential.
7. Content Standards
Professional Tone
All content is written in a professional, accessible tone appropriate for individuals and businesses seeking mediation services. We avoid jargon where possible and explain technical terms clearly.
Balanced Perspective
Our content presents balanced, evidence-based information. We acknowledge both strengths and limitations of mediation providers where relevant to user decision-making.
Clear Labelling
Editorial content, methodology explanations and ranking criteria are clearly distinguished and labelled to help users understand the basis of our evaluations.
8. Continuous Improvement
Regular Review
This editorial policy is reviewed annually to ensure it remains fit for purpose and reflects best practices in independent evaluation and consumer information services.
User Feedback
We welcome feedback from users and mediation providers on how we can improve our content, methodology and transparency.
Questions About Our Editorial Policy?
If you have questions about our editorial standards, research methodology or this policy, please contact us through our contact form.
Last updated: December 2025